Viking Repair Issaquah, WA · Independent

On calls 8 in the morning to 8 at night, all seven days · the line picks up around the clock

(425) 920-9484

41/44 Electrical and chassis

Viking Dual-Fuel Relay Board

The relays that carry heavy current to a dual-fuel oven's elements when the control asks for heat.

Written by
Hollis Yamada
Works on
Service technician — refrigeration and cooking
Experience
21 years in the trade
Published
Three nut drivers, lineman's pliers and a stiff brush on a cloth beside an L-bracket, a small bracket, screws, a bushing and clips

What the relays do

On a dual-fuel range the cooktop burns gas while the oven below heats electrically, and the oven’s elements draw far more current than a knob or a small control can carry. Relays take that load. In Viking’s service notebook for its self-clean dual-fuel ranges, positions of the oven selector switch and the thermostat’s cycling contacts energise numbered relays, and a power relay’s current is checked mode by mode. On ranges with an electronic oven control, the relays often sit on a board of their own.

How it fails

Every heat cycle is a switching event, so contacts pit and eventually either stop closing, leaving the oven cold, or weld shut, leaving an element on. Self-clean is the hardest duty they see. Because a selector switch, an element or the control can mimic a bad relay, the board is measured before anything is ordered. Whether a failed board is worth fitting on an older range is weighed on the page about a dual-fuel range with a failed relay board, and the testing itself is part of Viking oven repair.

Signs and thresholds

Viking dual-fuel relay board — sign, threshold, action · Viking Repair Issaquah, (425) 920-9484
What you notice The line it crosses What happens next
Display and clock work but the oven never warms Same result on bake and broil Relays, selector switch and elements are tested in turn.
Oven keeps heating after it has been switched off Any time at all Turn it off at the breaker now; a stuck relay is likely.
Clicking from the controls but no heat follows Repeats on several attempts Relay output is measured before any board is ordered.
Temperature swings far above and below the setting Persists after a thermometer check Relay, sensor and control are checked together.

What you can do yourself

  1. Confirm the oven is not in a timed or delayed mode and the setting is what you think it is.
  2. Check the range's breaker; reset it once if it has tripped, and leave it off if it trips again.
  3. If the oven will not stop heating, switch the range off at the breaker and leave the panels closed.
  4. Stop there. Anything past this is a job for Viking Repair Issaquah — call (425) 920-9484.

When to call

Call when the display works but the oven does not, when heat continues after switching off, or when relays click without warming anything.

Call (425) 920-9484

Asked about the dual-fuel relay board

How can a Viking oven have power but no heat?

The display and the heating elements run through different paths. The control can be alive and asking for heat while a relay between it and the elements never closes. A selector switch or element can do the same, so each is tested. Viking Repair Issaquah does that; call (425) 920-9484.

Is an oven that will not switch off dangerous?

Yes, treat it as urgent. A relay whose contacts have stuck closed keeps an element powered whatever the knob or display says. Switch the range off at its breaker and leave it off. Viking Repair Issaquah then finds the stuck relay; ring (425) 920-9484 once it is safe.

Can a single relay be replaced instead of the board?

It depends on how the range is built. Some carry separate relays, others mount them on a board that is replaced whole. The model number settles it, and the part is only ordered after the relay has been measured. Viking Repair Issaquah reads the label on the visit; call (425) 920-9484.

Issaquah bookings

Read the label.
Describe the fault.

With the model number and a plain account of what the range is doing, the part is often named before anyone arrives.

Visits 8 in the morning to 8 at night, all seven days. The line picks up around the clock.

Slip-joint pliers, a yellow screwdriver, a nylon brush and two nut drivers on a white towel beside bolts, washers and small clips